Elite Equity Group is a trading name of Kareesha Enterprises Pty Ltd (ABN: 91 616 616 730), a Credit Representative (CRN: 562518) of Finsure Finance & Insurance Pty Ltd (ABN: 72 068 153 926, Australian Credit Licence Number 384704).

Introduction

The terms ‘we’, ‘us’, and ‘our’ refer to Elite Equity Group and any subsidiaries we own. This privacy policy explains how we collect, handle, use, and protect your personal information, ensuring compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We manage your personal information in accordance with our legal responsibilities under the Privacy Act and the Australian Privacy Principles. In situations where we handle credit-related information, we also follow the Privacy (Credit Reporting) Code 2014.This document outlines how we collect, use, and safeguard personal and credit information.

Purpose of Collecting Personal Information

We collect and store your personal details for the following purposes:

To assess and process your application for loans or financial products; To notify you of additional services we offer; For direct marketing purposes; To manage our ongoing relationship with you; To comply with any relevant legal and regulatory requirements, including anti-money laundering and counter-terrorism laws, or any legislation related to consumer credit reporting.

Types of Information Collected

We may collect a variety of personal information about you, including:

Basic personal details such as your name, address, phone number, email, and date of birth; Identification documents like driver’s licenses, passports, or birth certificates; Financial information such as employment details, income, and liabilities; Credit-related information, including credit reports and checks.

If you are applying for finance, we may also collect additional details such as the ages of your dependents, the length of your residence, employment history, and proof of income. If you apply for an insurance product through us, we may collect health information, but only with your explicit consent.

Sources of Information

We primarily collect your personal information directly from you, but we may also obtain it from third parties such as brokers, accountants, or credit reporting agencies. We may also access publicly available information when required.

Anonymity

You can browse our website anonymously. However, certain services may require you to provide personal details, particularly for applications related to financial products.

Use and Disclosure of Your Information

Your personal information is used and shared for purposes including:

Processing and managing your financial product applications; Providing the financial products you request; Marketing services and products, unless you opt-out; Meeting legal and regulatory requirements, including obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). We may disclose your personal information to third parties, such as: Lenders and intermediaries associated with your loan or finance application; Credit reporting bodies and legal authorities; Service providers who assist us with operations (e.g., IT providers, call centers); International entities, where applicable.

Direct Marketing

From time to time, we may use your personal information to inform you of services or products that may be of interest. These communications may be delivered through mail, phone, email, SMS, or social media. You can opt-out of these communications by contacting us directly.

Credit Information

We collect credit information to evaluate your eligibility for financial products. This may include your repayment history, credit scores, and any outstanding debts.

Data Security

We take measures to protect your personal information from loss, unauthorized access, misuse, or destruction. Information is stored securely, and access is restricted to authorized personnel only.

Cross-Border Disclosure

In some cases, we may share your personal information with overseas entities that assist us with our operations. We make efforts to ensure these third parties handle your information according to privacy standards.

Access and Corrections

You have the right to request access to your personal information or correct any inaccurate details. If you believe any information we hold is incorrect, please notify us, and we will update it accordingly.

Complaints and Data Breach Notification

If you have concerns about how we handle your personal information, please contact us. In the event of a data breach that could result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC).

Contact Us

For more information or to update your details, you can contact us via:

Email: [email protected]
Phone: 1300 306 523
Mail To: Unit 4/33 Duredin St, Notting Hill VIC 3168

If you are not satisfied with our response after you have been through our internal complaints process, you can contact the Office of the Australian Information Commissioner if your complaint is about your privacy.

Office of the Australian Information Commissioner
Email:[email protected]
Phone: 1300 363 992
Mail:  Office of the Australian Information Commissioner
GPO Box 5218,
Sydney NSW 2001(For other concerns, compliments or complaints visit Compliments and Complaints)  Last Update October 2024